Shipping policy

Shipping Policy

At Linssen Wakesurf, we strive to get your order to you as quickly and safely as possible.

All orders are processed within 1-5 business days (excluding weekends and holidays).
Orders placed after 4:00pm CST will be processed the next business day.
You will receive a confirmation email once your order has been placed.

Shipping charges are calculated and displayed at checkout.
Estimated delivery times:
- Standard Shipping: 3-5 business days
- Expedited Shipping: 1-3 business days
- International Shipping: 14-21 business days (customs may additionally delay delivery)

We use the following carriers: UPS, FedEx, USPS, DHL, etc.

We ship to addresses within the United States, excluding P.O. boxes.
Free shipping is available for orders over $25, and is a flat fee of $15 on all boards.

International shipping rates and delivery times vary by destination.
Customers are responsible for any customs duties or taxes imposed by the destination country.

Once shipped, you'll receive an email with tracking information. Please allow 24-48 hours for tracking updates.

Linssen Wakesurf is not responsible for lost or damaged packages. Please consider purchasing route protection at the time of checkout to make sure your products get to you safely. If your package is lost or damaged during shipping, please contact us at info@linssenwakesurf.com within 7 days and we will direct you where to file a claim.
We are not responsible for packages marked as delivered but not received. Please check with your local courier or neighbors.

If you have any questions or concerns about your order, reach out to us at:

Email: info@linssenwakesurf.com (preferred)

Business Hours: Monday-Friday 8:00-4:00 CST